Find your trusted roommate, live with peace of mind.
Verified identities, escrow-secured payments, and a community built for safety and trust.
Why RUMI?
Experience the future of shared living with our secure, verified marketplace
Verified Identity & Documents
Fraud-free environment with ID, phone, and biometric verification.
Escrow-Secured Payments
Rent and deposits protected until check-in.
Smart Recommendations
Matches optimized by filters, preferences, and transparency.
Swipe to Match
Find compatible roommates with our Tinder-like interface.
Secure Chat
Communicate safely with verified users before meeting.
Instant Booking
Book your room securely with our escrow-protected payments.
The challenge we solve
Real data driving real solutions for shared living
Average rent per room in Spain
Major cities with high demand
Projected monthly users Year 1
Verified profiles and secure payments
Shortage of affordable housing affects students and young professionals across Spain
High demand in: Madrid, Barcelona, Valencia, Málaga, Sevilla
Our Mission
At RUMI, we're building stable, secure communities through trust, transparency, and shared living. We believe everyone deserves a safe place to call home.
Our platform connects verified individuals seeking meaningful shared living experiences, fostering connections that go beyond just splitting rent.
Frequently Asked Questions
Everything you need to know about finding your perfect roommate with RUMI
How does RUMI recommend listings?
RUMI uses smart algorithms to match you with compatible roommates based on your preferences, lifestyle, budget, and location. We consider:
- Your location preferences and commute requirements
- Budget range and payment schedule preferences
- Lifestyle habits and living preferences
- Verified background information and references
Is escrow the same as the legal rental deposit?
No, escrow and legal rental deposits serve different purposes:
- Escrow: Protects your payment until move-in, held by RUMI
- Rental deposit: Traditional security held by landlord for property protection
- Escrow ensures you get keys and the room matches the listing before releasing funds
- Rental deposit is separate and handled according to local landlord-tenant laws
What happens with payments and disputes?
RUMI provides complete protection for all payments and handles disputes fairly:
- All payments are held in escrow until both parties confirm satisfaction
- 24/7 support team to mediate any issues or concerns
- Clear dispute resolution process with documented evidence
- Refund protection if the listing doesn't match the description
How do I verify my identity?
Complete identity verification in 3 simple steps:
- Upload a clear photo of your government-issued ID
- Take a live selfie for biometric verification
- Verify your phone number and email address
- Background check completed within 24-48 hours
Can I list my room safely?
Yes! Listing your room on RUMI is completely safe and easy:
- Free to list with no hidden fees
- Professional photos and virtual tours included
- Direct communication with verified potential roommates
- Full control over who can view and contact you
How long does verification take?
Most verifications are completed within 24-48 hours. The timeline includes:
- Instant ID and selfie verification (1-2 minutes)
- Background check processing (24-48 hours)
- Manual review for complex cases (up to 72 hours)
- Email notification once verification is complete
What if there's a problem with my roommate?
We provide comprehensive support for any issues:
- 24/7 customer support via chat, email, and phone
- Mediation services for roommate disputes
- Documented communication history for reference
- Option to find new roommate if needed
Are there any fees?
RUMI keeps fees transparent and minimal:
- Free to browse and match
- Small service fee only when a booking is confirmed
- No hidden charges or surprise fees
- All fees clearly displayed before any commitment
Still have questions? Contact our support team 24/7 or view our complete help center.
Get Support
Ready to find your trusted roommate?
Join thousands of verified users who've found their perfect living match through our secure platform.
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